Frequently asked questions

Please review the information below.

How do I know if my therapist is a good fit?

We encourage clients to attend at least 2-3 visits to get to know their therapist. We are human, too :)

Building rapport with clients can take longer in some cases; trust isn't always automatic and we understand that.

What is the therapy process like?

Although therapy isn't linear, it could look like this:

Sessions 1-4: rapport building and setting goals
Sessions 5-20: attempting goals with specific interventions, processing, self-awareness, etc.
Sessions 21-24: goals have been met, you will now attend every other week for X amount of time while planning discharge/phase out
Sessions 25+: attend therapy on a monthly basis for 2 months, while having a specific discharge date. Therapist and client will process the client's readiness during this time to ensure that therapy is not ending prematurely.

I can't come to therapy every week. What should I do?

While it's not a requirement, we always recommend attending weekly sessions for the first 8 weeks to give clients an opportunity to build rapport and a strong relationship with your therapist. Without rapport, deep work gets avoided or missed. If you are attending bi-weekly sessions, we still do ask for 100% commitment. With one missed session- it is possible to go a month without therapy due to the therapist having clients in the alternating weeks and a potential lack of other openings for rescheduling.

How long is therapy?

Standard psychotherapy defined by insurance is 53-60 minutes. We typically block out 55 minutes for each session. This allows us to stay up to date with your progress notes as required by insurance. We ask that clients are respectful of the next person's time. If you have important topics you'd like to discuss and struggle to remember; please bring a notebook or save notes in your phone's "notes page". This helps us address any important issues you'd like to discuss.

deductibles, co-pays and co-insurance. Which one do I have and why?

Insurance works in two ways. You will either have a "calendar year" plan or a "contract year" plan.

A calendar year plan is January-December. A contract year plan is June 2024 to June 2025, as an example. This means if you have a deductible- it will reset in January or 12 months after the beginning of your insurance plan. Plans and cost vary greatly depending on the insurance company and plan you are using. Plans that have lower monthly premiums typically have higher deductibles and higher co-pays.

*If you have a secondary insurance, the secondary will typically pick up the co-pays from the primary insurance; however, not a guarantee*

Deductible: a set cost that the consumer pays until insurance starts to contribute their share.

Co-pay: a fixed amount you pay for visits (ie., $20 for primary care visits)

Co-insurance: a fixed % of the cost. (ie., if an office visit costs $135.39 for the full rate and you have a 20% "co-insurance", you would pay approximately $27.07 per visit.

Example Scenario: Joe has a $500 deductible AND a $35 co-pay. First, joe must pay the full rate of $135.39 per session (or whatever the specific insurance contract rate is) until his $500 deductible is met. Then, he would start paying $35 per session thereafter. He also has a calendar year plan. This means his deductible would reset to $0 in January of the new year.